PRIVACY POLICY
I.
Introduction:
(a)
Ace Toppers Technologies Pvt Ltd, (hereinafter “Ace Toppers” which
expression shall unless otherwise provided, include it's successors
and assigns), having address at 3, 4, Metrohm India Ltd, Fourrts
Ave, Annani Indira Nagar, Thoraipakkam, Tamil Nadu 600 097 values
your trust and understands the importance of your privacy.
(b)
In order to respect that trust, Ace Toppers adheres to ethical
standards in collecting, using, and protecting any information you
provide. Ace Toppers empowers schools in actively participating in
the digital age by partnering with them to help their students
prepare for their competitive exams (NEET and related exams)
(c)
This privacy policy (hereinafter “Privacy Policy”) governs your use
of the application software (Ace Toppers)
(d)
This Privacy Policy is intended to assist you in understanding how
we collect and use the Personal Information you provide to us and to
assist you in making informed decisions when using Ace Toppers.
(e)
Please read the Privacy Policy with due care before using the Ace
Toppers. Your use of the Ace Toppers, or services in connection with
the Ace Toppers or registrations with us through the internet
accessed in any form shall signify your acceptance of this Privacy
Policy and your agreement to be legally bound by the same. If you do
not agree with the terms of the Privacy Policy, we advise you not
use the Ace Toppers.
II.
Interpretation
The titles and subtitles used in this Privacy Policy are for
convenience only and are not to be considered in construing or
interpreting this Privacy Policy. In this Privacy Policy, unless the
context otherwise requires: (i) any pronoun used in this Agreement
shall include the corresponding masculine, feminine or neuter forms,
and the singular form of nouns, pronouns and verbs shall include the
plural and vice versa; (ii) “including” (and with correlative
meaning “include”) means including without limiting the generality
of any description preceding or succeeding such term and shall be
deemed in each case to be followed by the words “without
limitation”; (iii) the words “herein,” “hereto,” and “hereby” and
other words of similar import in this Privacy Policy certificate or
other document made or delivered pursuant hereto unless otherwise
defined therein.
II.
Definitions: For the purposes of this Privacy Policy:
“Account” means a unique account created for user to access our Ace
Toppers or parts of
“Application” shall mean the Ace Toppers.
“Ace Toppers” shall mean the Application Software.
“Data Protection Rules” shall mean the Information Technology
(Reasonable security practices and procedures and sensitive personal
data or information) Rules, 2011
“Information” shall mean “Personal Information” and/or, “Sensitive
Personal Data or Information”
"Payment Gateway” is a service that allows merchants to accept
payments from customers online. It is a secure intermediary between
the merchant's website or point-of-sale system and the customer's
bank. When a customer makes a purchase, the payment gateway encrypts
the customer's payment information and sends it to the customer's
bank for authorization. If the payment is authorized, the gateway
sends the funds to the merchant's account.
“Personal Information” and “Sensitive Personal Data or Information”
shall have the meanings ascribed to them under the Data Protection
Rules.
Service refers to the courses offered in Ace Toppers.
Service Provider means any natural or legal person who processes the
data on behalf of Ace Toppers including but not limited to
third-parties employed by Ace Toppers to facilitate or provide the
Service, on behalf of the Company, to perform services related to
the Service or to assist Ace Toppers analysing how the Service is
used.
Usage Data refers to data collected automatically, either generated
by the use of the Service or from the Service infrastructure itself
(for example, the duration of a page visit).
You/ User means the individual accessing or using the Service, or
the company, or other legal entity on behalf of which such
individual is accessing or using the Service, as applicable.
IV.
User Provided Information:
The data we collect when you down load, register and create your
account depends on the context of your interactions with Ace
Toppers. The data we collect can include the following:
(a)
Name and contact details- We collect your first and last name, email
address, postal address, phone number and other similar contact
details.
(b)
Credentials- We collect your username and password when you create
your personal account on our websites.
(c)
Demographic data- We collect data about you such as your date of
birth, parent/guardian name, photograph, address, age, gender,
country, blood group, citizenship, and preferred language.
(d)
Educational and professional background- We collect data about your
employment history, education history and possibly your standardized
test scores.
(e)
Videos and pictures- Photographs or video recordings may be taken
during our physical events. We may use the visual or video captures
of your person on our websites or promotional material.
(f)
Other information- Any other information that you may provide to us
through feedback forms or through the "Contact Us" feature on our
Sites.
(g)
Information Collected by Automated Means- When you visit our
websites, we may collect certain information by automated means such
as cookies, web beacons and web server logs.
(h)
The information we may collect in this manner includes:
(i)
IP address
(ii)
IP Unique device identifier
(iii)
IP Browser characteristics
(iv)
Device characteristics
(v)
IP Operating system
(vi)
Language preferences
(vii)
IP Referring URLs
(viii)
IP Information on actions taken on our websites
(ix)
IP Dates and times of visits to our sites and other usage statistics
(x)
IP Location data
(i)
Your Usage Data and your ward's educational interests;
(j)
Transaction-related information, such as when you make purchases and
respond to any offers. However, financial information including but
not limited to bank account or credit card or debit card or other
payment instruments details are collected by Payment Gateways
through whom the subscription payments are processed. Ace Toppers
does not store or retain any such financial information;
(k)
Information you provide us when you contact us for help;
(i)
Information you enter into our system when using the Ace Toppers,
such as while asking doubts, participating in discussions and taking
tests;
(ii)
Information regarding your location- We use this information to
provide features of our Service, to improve and customize our
Service. The information may be uploaded to the Ace Toppers's
servers and/or a Service Provider's server or it may be simply
stored on your device. You can enable or disable access to this
information at any time, through the settings on your device;
(iii)
The said information collected from the users could be categorized
as “Personal Information” and/or, “Sensitive Personal Data or
Information” Information Technology (Reasonable security practices
and procedures and sensitive personal data or information) Rules,
2011 (the “Data Protection Rules”) and shall collectively be
referred to as 'Information' in this Privacy Policy.
V.
Automatically Collected Information
(a)
We may occasionally contact you using the information you provide,
to deliver the Services, critical information, and necessary
notices,. When we require additional details that permit us to
identify you personally (Personal Information) or get in touch with
you, we will notify you.
(b)
As long as the login/account access credentials match yours, we
won't make any distinctions regarding who is utilizing the device to
access the Ace Toppers or Services. You must be logged in with your
own credentials in order to use the Ace Toppers to its fullest
potential and allow for the accurate gathering of your information
on the Application. Unless indispensable, we will, at all times,
provide the option to you to not provide the Personal Information or
Sensitive Personal Data or Information, which we seek from you.
(c)
Ace Toppers, will send email notices or contact you to communicate
about our Services, products and benefits, as they are considered an
essential part of the Services you have chosen. We may disclose
information:
(i)
as required by law, such as to comply with a summons, or similar
legal process;
(ii)
to enforce applicable terms of use provided in Ace Toppers,
including investigation of potential violations thereof;
(iii)
when we believe in good faith that disclosure is ncessary to protect
our rights, protect your safety or the safety of others, investigate
fraud, address security or technical issues or respond to a
government request;
(iv)
with our trusted services providers who work on our behalf, do not
have an independent use of the information we disclose to them, and
have agreed to adhere to the rules set forth in this Policy;
(iv)
with our trusted services providers who work on our behalf, do not
have an independent use of the information we disclose to them, and
have agreed to adhere to the rules set forth in this Policy;
(v)
For the performance of a contract: the development, compliance and
undertaking of the purchase contract for the products, items or
services you have purchased or of any other contract with us through
the Service.
(vi)
If Ace Toppers is involved in a merger, acquisition or asset sale or
any other business transaction, your Personal Information or
Sensitive Personal Data or Information may be transferred. We will
provide notice before Your Personal Information or Sensitive
Personal Data is transferred and becomes subject to a different
Privacy Policy.
(vii)
to protect against imminent harm to the rights, property or safety
of the Application/Website/ or its users or the public as required
or permitted by law;
(viii)
with third party service providers in order to personalize the
Application/Website/Services/products for a better user experience
and to perform behavioural analysis;
(d)
We will share your information with third parties only in the ways
that are described below in this Policy. Third parties provide
certain services which we may use to analyse the data and
information to personalize, drive insights and help us better your
experience or reach out to you with more value added applications,
products, information and services. However, these third party
companies do not have any independent right to share this
information. We do not sell, trade or rent your Information to any
third party unless we have been expressly authorized by you either
in writing or electronically. We may at times provide aggregate
statistics about our customers, traffic patterns, and related site
information to reputable third parties, however this information
when disclosed will be in an aggregate form and does not contain any
of your Personal Information or Sensitive Personal Data or
Information.
(e)
Any portion of the information containing Personal Information or
Sensitive Personal Data or Information relating to minors provided
by you shall be deemed to be given with the consent of the minor's
legal guardian. Such consent is deemed to be provided by your
registration with us.
(f)
When you share personal information or otherwise interact in the
public comments/review column within the Ace Toppers with other
users, such information may be viewed by all users and may be
publicly distributed outside.
(g)
We may disclose your Personal Information or Sensitive Personal Data
or Information for any other purpose with your consent.
VII.
Option to withdraw consent
Further, you shall, at any time while using the Application, also
have an option to unsubscribe or “opting out” to any of our service
at any point of time by sending an email to unsubcribe@Ace
Toppers.org or by reaching out through the contact details provided
in the end this policy. In such event, however, the Ace Toppers
fully reserves the right not to allow further usage of the
Application or provide any Services/products thereunder to you.
VIII.
Access to your Personal Information
We will give you the tools you need to check that your personal
information is accurate and up to date. If you have created a user
profile, we will make it easy for you to access and edit it using
our application. To prevent the exposure or disclosure of your
password to other parties, we maintain reasonable security
precautions.
IX.
Security
Our main focus is preserving the privacy of your information. We
provide physical, electronic, and procedural safeguards to protect
Information we process and maintain. For instance, we only allow
authorized personnel who require access to this information to
operate, develop, or enhance our Application. Please be advised that
no security system can completely thwart security breaches, despite
our best efforts to provide reasonable protection for the
information we process and keep.
X.
How Long Do We Retain User Data?
We retain user data while an account is active and for at least two
years afterwards. Depending on the needs of the business and the
law, we might change this procedure. For instance, if it's necessary
to follow the law or voluntary norms of conduct, we may extend the
retention duration for particular data. If it's necessary to free up
storage space, we may reduce the retention term for specific
categories of data, unless doing so is forbidden.
XI.
Log information
When you access our Website, our servers automatically record
information that your browser sends whenever you visit a website.
These server logs may include information such as your web request,
internet protocol address, browser type, browser language, the date
and time of your request and one or more cookies that may uniquely
identify your browser.
XII.
Cookies
We send cookies (small files containing a string of characters) to
your computer, thereby uniquely identifying your browser. Cookies
are used to track your preferences, help you login faster, and
aggregated to determine user trends. This data is used to enhance
our services, such as by adding more content in topics that are more
popular with users. The default setting for most browsers is to
allow cookies, but you can change this setting to make your browser
reject all cookies or warn you when one is being sent. If you
disable cookies, some of our features and services might not work
properly.
XIII.
User communications
When you send an email or other communication to us, we may retain
those communications in order to process your inquiries, respond to
your requests and improve our Services.
XIV.
User Consent
We think that each user of our application should be able to give
their informed consent before supplying any information that is
necessary for using the application. You expressly consent to the
collection, processing, storage, disclosure, and handling of your
information by us as described in this Privacy Policy as it is
currently written and as we may alter it by registering with us.
Processing your information in any way, including, but not limited
to, collecting, storing, deleting, using, combining, sharing,
transferring and disclosing information, all of which activities
will take place in India. If you reside outside India your
information will be transferred, processed and stored in accordance
with the applicable data protection laws of India.
XV.
Changes to This Privacy Policy
As Ace Toppers evolves, our Privacy Policy will need to evolve as
well to cover new situations. We will notify you of any changes by
posting the new Privacy Policy on this page. These changes are
effective immediately after they are posted on this page. You are
advised to review this Policy regularly for any changes, as
continued use is deemed approval of all changes.
XVI.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data
protection rights. Every user is entitled to the following:
(a)
The right to access - You have the right to request copies of your
personal data. We may charge you a small fee for this service.
(b)
The right to rectification - You have the right to request that we
correct any information you believe is inaccurate. You also have the
right to request that we complete the information you believe is
incomplete.
(c)
The right to erasure - You have the right to request that we erase
your personal data, under certain conditions.
XVII.
Contact Information
Our Grievance Officer shall undertake all reasonable efforts to
address your grievances at the earliest possible opportunity. You
may contact us at:
For any queries, contact the Grievance Officer at ifo@acetoppers.com.
Ace Toppers Technologies Pvt Ltd, Plot 3 & 4 Fourrts Avenue, Annai
Indra Nagar, Thoraipakkam, Chennai - 600097.